Preguntas Frecuentes

You should be able to almost completely remove the ink if you immediately wash the stain, rubbing it repeatedly using an alkaline washing detergent (or a bar of alkaline soap). Traces of the stain may remain, however, depending on the type of fabric and Please be aware that it is also usually difficult to remove stains that have been sitting for a while.

If you get ink in your eye, immediately rinse it out with water. In extreme cases, you should consult a doctor.

Leaks are a result of the following problems.

1. It has been filled with too much ink.
2. The rubber has become clogged.

Note: There are a number of ways the rubber can get clogged — for example, from paper particles or from extended use.
Sometimes clogging can be fixed. Take it to the store where you purchased it to fix clogging. Customers cannot perform the necessary repairs or cleaning by themselves.

Since it is impossible to completely remove all ink from inside the rubber, the color cannot be changed.